Multi-User picker custom field

[Deleted user]

Why am I not able to find and select users from my JIRA project to put into a multi-user picker custom field from a post function?  It works fine for a single-user picker custom field, but when I pull up the post function screen for a multi-user picker it appears like just a text box and not a type ahead auto populate field like the user picker does?  Please advise how I can properly select project users to be put in the multi-user picker field.

Thanks, Ed

[John Funk · Accepted solution]

Hi Ed,

I would use an Automation For Jira rule to populate the multi-user picker custom field. Here is some information to get you started with Automation For Jira if you are not familiar with it. 

There are two types of automation:

• Global: In the Free version, you get 100 executions per product, per month
• Project: In all versions, you get unlimited executions per month

Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation

You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).

For more on using Automation For Jira see these help pages.

Then post back here if you need additional guidance. 

Good Luck!

[Deleted user]

Thank you, this did work and solved my issue.

[John Funk]

Great!

[Jaswanth P]

How would you add multiple users from two multi-user picker fields into another multi-user picker field? Automation for Jira would override the first field's users with the second field users even though I set 'append'. I didn't find anything in Scriptrunner that helps.

[Marc Isikoff]

If you use the copy feature of adding from one field to the other you get a check box to add to existing values, else if unchecked it replaces.