Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

I have 2 projects with the same fields in each project. I want to map subtask from project A to project B and have all the values map from one to the other. When I use the Action then Move tool, I select the 'retain' checkbox on the side. NOTHING RETAINS! How do I map my one custom field value from Project A to the same named custom field (and keep the value) to Project B? 

3 answers

1 accepted

1 vote
Answer accepted
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 16, 2022

Hi @Maggie Haefele -- Welcome to the Atlassian Community!

What types of project are you using for the source/destination: company-managed projects (CMP), team-managed projects (TMP), or one of each?

If either of the project types is TMP, this could explain what you are observing as custom fields in those projects are unique by project; they cannot map to others...yet.

There is an improvement in-progress to share custom fields for TMP, and you may watch/vote for it to see progress and release information:

Kind regards,

0 votes
marty Martinovich
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 23, 2023

Advance boating maps not working 

0 votes
Julien Peyrade _ Elements
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Nov 16, 2022

Hello @Maggie Haefele 

If you don't mind testing an add-on, Elements Copy & Sync lets you do exactly that.

Full disclosure, I'm the Product Manager of the app.

With our app, you will be able to clone tickets from any project to any project, including subtasks with full field mappings.

You can have a look at the possibilities in our tutorials.

The app is free for 30 days, (and stays free if your instance is under 10 users), so feel free to give it a try, and don't hesitate to tell reach our Support if you have any question.

Kind regards,


Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events