It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

MS Teams Jira Cloud Connector Access Denied Error

smorin I'm New Here Thursday

I would like to allow non-Jira users to view Jira issues via a MS Teams channel.  I have added the tabs and can view the issues.  However, other channel users get Access Denied error.  Is it possible to what I am asking?

1 answer

Hi @smorin 

We are/were using in our company the Jira Cloud connector with MS Teams quite a lot. I know what you are trying to do but this is not possible so far. This can only be reached maybe if the Jira Project is exposed to the internet i think. So everybody on the planet can see everything.

Now we went away from Connecting Jira over the Jira connector to MS Teams, as the Jira connector is very limited, and additional colums saved in filters are not displayed. Additionaly we added a website to our MS teams channel, which redirects a user directly to our Cloud instance, without leaving Teams. Small drawback: they need a user for this. Maybe a generic user would work for you?

Another solution is, that we use the REST-API of Jira and show them on a separate website which is reachable within our company.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Posted in Jira Software

Metrics Fun: 2019 in Review

Hello, Atlassian Community!  I thought it would be fun to do something different for my teams' last retrospective of 2019 so I'm planning to do a "year in review" with info-graphics.  Wha...

1,886 views 10 14
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you