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Logs in JIRA cloud

Eduard Diez
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April 26, 2021

Hello community.

I know that from scriptrunner I can see the logs, but in a new JIRA how can I see the Xray logs? If I don't have the ScriptRunner yet

Thanks

1 answer

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Answer accepted
Kristian Walker _Adaptavist_
Community Champion
April 26, 2021

Hi Eduard,

I can confirm inside of ScriptRunenr for Jira Cloud we provide the Logs page but this page only shows the information on the execution logs for ScriptRunner scripts as documented in the linked page and does not provide any Jira logs.

Inside of ScriptRunner for Jira Cloud, you can not view the actual Jira Logs as you can do inside of Jira Server as Atlassian does not provide access to the logs in Jira Cloud-like they do in Jira Server.

As for the X-Ray logs, I would advise asking the vendor of Xray if they provide a mechanism to view the logs for their plugin as the Jira logs cannot be viewed as explained above.

I hope this information helps.

Regards,

Kristian

Eduard Diez
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 26, 2021
Eduard Diez
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 26, 2021

Do you know any plugin? @Kristian Walker _Adaptavist_ 

Kristian Walker _Adaptavist_
Community Champion
April 26, 2021

Hi Eduard,

Unfortunately, there is no plugin that I am aware of that can get access to the Jira logs in Jira Cloud as Atlassian does not provide access to these logs.

Regards,

Kristian

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