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Jira software link is not loading in iFrame

We are trying to redirect the user to the Jira issue link from ServiceNow but it's not working if the user opens the link in the same tab as ServiceNow tab.

Getting error - refused to connect

1 answer

0 votes
Brant Schroeder Community Leader Jan 05, 2022

@Amado Sierra iframes allow for cross site scripting attacks to occur.  I believe that you will need to allow for cross origin communications with iframes in service now.  You will have to review service now's setting to see if they allow cross-orgin iframe communication and you might also have a whitelist of some sort as well.    

Do you have a way to enforce having the link open to a new window so it is not in the iframe?

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