Jira settings for Freshdesk integration

Katie Kokkinos April 12, 2021

Hello JIRA,

 

Where can I configure our account settings so that when issues are updated in any way (via status changes or comments are left), the changes are updated through our Freshdesk integration? I was instructed by Freshdesk to set this up in JIRA but cannot find the place to do so. See screenshot. 

jira account configuration.PNG

Thank you.

Katie

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Katie Kokkinos April 12, 2021

Hello - please disregard this request. I figured it out. The change needs to take place in Freshdesk.

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