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Jira mobile not syncing to desktop version

corinne.o'neill.cassidy
corinne.o'neill.cassidy July 6, 2021

Hi my JIRA mobile version has stopped syncing to the desktop version how can I fix this urgently to avoid having to complete all over again? Thanks

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Jack Brickey
Jack Brickey
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July 6, 2021

I have not experienced this make sure that you are in fact logged in. Otherwise yes you will need to contact your admin to open a support request. I would also check with others to see if you still think the same thing

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Suvradip Paul
Suvradip Paul
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July 6, 2021

Hi @corinne.o'neill.cassidy ,

Thanks for posting in this community.

It's sad to hear that. Could you please contact support and report this issue?

Cheers

Suvradip

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corinne.o'neill.cassidy
corinne.o'neill.cassidy July 6, 2021

I’d love to but I’m not an admin for my company and can’t find out who is, apparently they need to raise a ticket on my behalf??? 

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