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Jira mobile not syncing to desktop version

Hi my JIRA mobile version has stopped syncing to the desktop version how can I fix this urgently to avoid having to complete all over again? Thanks

2 answers

Hi @corinne.o'neill.cassidy ,

Thanks for posting in this community.

It's sad to hear that. Could you please contact support and report this issue?

Cheers

Suvradip

I’d love to but I’m not an admin for my company and can’t find out who is, apparently they need to raise a ticket on my behalf??? 

0 votes
Jack Community Leader Jul 06, 2021

I have not experienced this make sure that you are in fact logged in. Otherwise yes you will need to contact your admin to open a support request. I would also check with others to see if you still think the same thing

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