Jira mobile not syncing to desktop version

[corinne.o'neill.cassidy]

Hi my JIRA mobile version has stopped syncing to the desktop version how can I fix this urgently to avoid having to complete all over again? Thanks

[Jack Brickey]

I have not experienced this make sure that you are in fact logged in. Otherwise yes you will need to contact your admin to open a support request. I would also check with others to see if you still think the same thing

[Suvradip Paul]

Hi @corinne.o'neill.cassidy ,

Thanks for posting in this community.

It's sad to hear that. Could you please contact support and report this issue?

Cheers

Suvradip

[corinne.o'neill.cassidy]

I’d love to but I’m not an admin for my company and can’t find out who is, apparently they need to raise a ticket on my behalf???