Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,363,993
Community Members
 
Community Events
168
Community Groups

Jira mobile app: how to open files contained within attached emails

Hello,

When using Jira Microsoft Outlook integration it is possible to attach email messages to jira issues.

When looking at a jira issue that has email messages attached, there is a heading Attached emails besides Attachments view. When clicking one of the attached emails on a desktop computer with jira cloud opened in the browser the email message along with files inside is shown.

When doing the same thing, clicking an email message with IOS app only the email message body is displayed with no access to the files that might be part of the attached email.

Is there a way to access these files from the Jira cloud mobile app or at least is there an issue for this?

I am unable to find it.

 

Thanks and greetings

 

Peter

1 answer

0 votes

Hi @Peter Vágner, are you using an Atlassian Marketplace integration?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS

Atlassian Community Events