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Jira-Slack integration is not working

Santiago David
Santiago David Dec 21, 2020

When using /jira create on Slack, I am getting the following error message:  

/jira failed with the error "operation_timeout"

Is there an issue at the moment on Jira's server side? Thank you. 

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Daniel Eads
Daniel Eads Atlassian Team Dec 21, 2020

Hi @Santiago David ,

Yes, I can confirm there was an issue with the Jira Cloud for Slack integration earlier today. The problem on our end was resolved about 20 minutes ago (Dec 21, 17:50 UTC). You should be able to use the integration in Slack now and not receive the operation_timeout error. Give it a try!

Cheers,
Daniel | Atlassian Support

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Minho Yi
Minho Yi Dec 21, 2020

Works like a charm 👍

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Augusto Arnold
Augusto Arnold Feb 10, 2021

I'm having the same issue, how to fix it?

thanks

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hendri juniari
hendri juniari I'm New Here Feb 10, 2021

we have same issue ,please help 

Screen Shot 2021-02-10 at 20.48.38.png

Screen Shot 2021-02-10 at 20.44.53.png

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