Jira Automation

thiagarajan_vasudevan February 22, 2024

Hello,

Would like to close Jira tickets automatically based on certain text in description via Jira Automation rule.

Could you help with this.

Note: These jira tickets being created by a another automation rule based on reporter email id.

1 answer

1 accepted

0 votes
Answer accepted
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 22, 2024

In its simplicity the automation would look something like this:

Screenshot 2024-02-22 at 2.04.52 PM.png

In this example I am using the issue field condition to see if the description contains the phrase, but you could also do this with smart values.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events