JavaScript Load Error

[Nayeemuddin Khan]

I am unable to access JIRA inside VDI and getting the below error. It works fine in my local browser. 

JavaScript load Error

We tried to load scripts but something went wrong.

Please make sure that your network settings allow you to download scripts from the following domain:

https://aid-frontend.prod.atl-paas.net/atlassin-id/front-end/5.0.225

[Nayeemuddin Khan · Accepted solution]

I also did the following but it did not help,

In Chrome, by specifically allowing Java Script from Atlassian:

1. Open Chrome settings
2. Click on Advanced
3. Click on Privacy and Security
4. Click on Site Settings
5. Click on JavaScript
6. Make sure JavaScript is set to allowed
7. Next to Allow, click Add
8. Paste the URL from the error message in and click Add

[Megan Lloyd]

worked perfectly! Thank you.

[Nayeemuddin Khan · Accepted solution]

Maybe it's a whitelist issue. 

In my environment, JIRA URL is not whitelisted and should be whitelisted. Let me process it and see if that resolves the issue.

[Reddy_ Abhi]

I had this issue on Firefox, clearing the cookies and site data in the Enhanced Tracking Protection Menu in the address bar, then refreshing the page fix it for me