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JavaScript Load Error

I am unable to access JIRA inside VDI and getting the below error. It works fine in my local browser. 

 

JavaScript load Error

We tried to load scripts but something went wrong.

Please make sure that your network settings allow you to download scripts from the following domain:

https://aid-frontend.prod.atl-paas.net/atlassin-id/front-end/5.0.225

 

2 answers

2 accepted

3 votes
Answer accepted

I also did the following but it did not help,

In Chrome, by specifically allowing Java Script from Atlassian:

  1. Open Chrome settings
  2. Click on Advanced
  3. Click on Privacy and Security
  4. Click on Site Settings
  5. Click on JavaScript
  6. Make sure JavaScript is set to allowed
  7. Next to Allow, click Add
  8. Paste the URL from the error message in and click Add
0 votes
Answer accepted

Maybe it's a whitelist issue. 

In my environment, JIRA URL is not whitelisted and should be whitelisted. Let me process it and see if that resolves the issue.

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