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JIRA trigger to display custom field on status change

When ticket status is changed from To Do to Draft, I want to display certain custom fields, is it possible?

1 answer

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Alex Koxaras _Relational_
Community Leader
Community Leader
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Jan 11, 2023

Hi @manisha c and welcome to the community,

You can achieve that using a transition screen. In this screen you have to add the specific field you mention:

  • GO to cog wheel > Issues
  • Screens > Add Screen
  • Enter a name for your screen > Add your fields to your screen
  • ON the left side menu locate "Workflows"
  • Find the workflow of your issue type and click edit
  • Locate the transition from "To Do" to "Draft" and click it
  • A pop up will appear on the right side
  • Click Edit and another pop up will appear
  • Find the screen you created before
  • Click save and publish your workflow
  • Try moving an issue from todo to draft. A screen should now appear for the user to enter values on these fields

Let me know if this helps. 

Hi @Alex Koxaras _Relational_ Thanks for the fix, It worked! How do I make these fields mandatory? Right now I can bypass these fields and move the ticket to next status. 

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