Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

JIRA trigger to display custom field on status change

When ticket status is changed from To Do to Draft, I want to display certain custom fields, is it possible?

1 answer

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 11, 2023

Hi @manisha c and welcome to the community,

You can achieve that using a transition screen. In this screen you have to add the specific field you mention:

  • GO to cog wheel > Issues
  • Screens > Add Screen
  • Enter a name for your screen > Add your fields to your screen
  • ON the left side menu locate "Workflows"
  • Find the workflow of your issue type and click edit
  • Locate the transition from "To Do" to "Draft" and click it
  • A pop up will appear on the right side
  • Click Edit and another pop up will appear
  • Find the screen you created before
  • Click save and publish your workflow
  • Try moving an issue from todo to draft. A screen should now appear for the user to enter values on these fields

Let me know if this helps. 

Hi @Alex Koxaras _Relational_ Thanks for the fix, It worked! How do I make these fields mandatory? Right now I can bypass these fields and move the ticket to next status. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events