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JIRA Add-in for Excel stopped working

Have been using the JIRA Cloud Add-in for Excel for a year now.  But suddenly it the add-in has stopped working. Please advise. 

2 answers

Hi @irakoch ,

Welcome to the community and thanks for posting.

Are you trying - open-in-excel or open-in-gsheets ? I guess you mean open-in-excel -

Could you please check again or connect support



I am trying to open Jira add-on in Excel. It worked fine for more than a year but was crushed today. I removed it and reinstalled it, but it is still not connecting. Loading image and that it.

@irakoch  Sorry to hear that.

I also checked - and nothing reported today for this issue. 

As mentioned earlier, could you connect support




Does it throwing 404 page not found? 

No, just loading non stop

That's strange. Do you know any blocking pop-up in browser causing this?

It worked today, and I didn't install something new. Any ideas on how I can check it?

pop-up blocker.jpg

Just like the above (I am sharing example from Google Chrome), it would show if the pop-up has been blocked.

No, nothing....

No, nothing....

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