Hi @[deleted] ,
Welcome to the community and thanks for posting.
Are you trying - open-in-excel or open-in-gsheets ? I guess you mean open-in-excel - https://marketplace.atlassian.com/apps/1221301/jira-cloud-for-excel-official.
Could you please check again or connect support?
Cheers
Suvradip
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I am trying to open Jira add-on in Excel. It worked fine for more than a year but was crushed today. I removed it and reinstalled it, but it is still not connecting. Loading image and that it.
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@[deleted] Sorry to hear that.
I also checked - https://jira-software.status.atlassian.com/ and nothing reported today for this issue.
As mentioned earlier, could you connect support?
Cheers
Suvradip
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@[deleted]
Does it throwing 404 page not found?
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No, just loading non stop
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That's strange. Do you know any blocking pop-up in browser causing this?
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It worked today, and I didn't install something new. Any ideas on how I can check it?
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Just like the above (I am sharing example from Google Chrome), it would show if the pop-up has been blocked.
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No, nothing....
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@[deleted] did your problem with Jira Cloud for Excel get solved eventually?
In any case, here is a blog about the possible errors folks experience with Jira Cloud for Excel and how to fix them. If there is any suggestion that should be added, let me know!
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