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I am trying to set up automations transitioning the service management tickets linked to Product Discovery ideas.
I can link a Service Management ticket to a Product discovery idea, however this link is not visible in product discovery (hence I can't use it for automations).
When I try to link a ticket from Product discovery, the "is idea for" or "added to idea" link types are not available.
Probably I am missing some link between the two projects, but have no idea where.