Issue with values in JIRA dashboard pie chart widget

Aveek Das
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March 27, 2024

Hello,

I am trying to create a pie chart which fetches count of values from a custom field as a part of a filter.

There are also empty/blank values for some issues. But the pie chart is omitting some of the values and showing them as None. So just for reference, if you see the picture below, the count of none is not 15 but 7 and there should be 2 more entries (row items) that should come up in that list(These are team member names hence masking it). Can someone help me understand what am I doing wrong here?

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Michael Wohlgemuth
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March 27, 2024

Greetings,

There are also empty/blank values for some issues. But the pie chart is omitting some of the values and showing them as None.

"None" is the value in jira for fields that are empty (see it as "Null"). All fields that are empty will return "None" when asked for their value in these gadgets, i believe.

If you have created a custom option called "None" -> i would remove that and replace it with "empty".

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