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2 answers
Magdalena Zhisheva
Rising Star 
Apr 06, 2023 Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
You can try to build an automation for that. For example,
When a ticket is moved to done
and any linked issues exists
Then send email to
Hope it helps!
Dan Breyen
Rising Star
Apr 06, 2023 Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
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