Is it possible to make client send comments

nathan March 5, 2024

Im still new with JIRA and need help to establish a good communication with client. Can client send back comments?

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Jehan Bhathena
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March 5, 2024

Hi @nathan 

Will need a little more insight into your question.

Who are your "clients" In this situation? Do they have access to your Jira setup?

What sort of information are you looking to get via comments?

nathan March 6, 2024

Hello Jehan, 

When some write a comment on a ticket that begins with *client, We want to have automation send the message over to the client. If it doesn't have *client, Don't send it to client

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