Is it possible to backup the jira software cloud project?

Nicolas Andika March 12, 2024

So, i want to cleansing the project in my Jira, but before we delete the project, is it possible to backup the project first, so if we suddenly want to open the project again, we can do it?

Thankyou

4 answers

2 votes
John Funk
Community Leader
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March 13, 2024

Hi Nicolas, 

You can also use a third party app such as Revyz Data Manager for Jira which provides for full and granular backup and restore capabilities. Full transparency, I am an advisor for the app. 

https://marketplace.atlassian.com/apps/1228694/revyz-data-manager-for-jira-backup-restore-analyze-optimize?hosting=cloud&tab=overview

2 votes
Rebekka Heilmann _viadee_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

Hi @Nicolas Andika 

for a backup of the whole site follow this: Export data from Jira Cloud | Atlassian Support

Single projects can be now exported/imported with the Cloud migration tool: Cloud-to-cloud migration | Atlassian Support
You find it under admin.atlassian.com > Settings > Data Management
You can export/import all or selected projects.

If you only want to backup issues, you can export them as csv from the Issue search.

 

1 vote
Daria Kulikova_GitProtect_io_ March 13, 2024

Hello @Nicolas Andika ,

It's always a nice idea to back up data, as you never know when you'll need deleted project, issue, etc. 

To backup Jira projects, you have a few options:

1. Use Jira Backup Manager to manually back up the entire Jira instance https://support.atlassian.com/jira-cloud-administration/docs/export-issues/

2. Use third-party backup tools to automate backup process, like GitProtect - backup and Disaster Recovery solution for Jira Cloud, JSM, JWM. Using GitProtect you can back up both the entire Jira ecosystem and only select data you need to protect. Moreover, thanks to unlimeted retention, you can keep your data for as long as you need  within your organization or compliance requirements. When it comes to restore, GitProtect permits to granularly restore your Jira project when you need it. You can find more about the backup & DR solution on Atlassian Marketplace: https://marketplace.atlassian.com/apps/1228719/gitprotect-io-backups-for-jira-cloud?hosting=cloud&tab=overview

Hope this anwswer will be useful to you, 

Regards,

Daria

1 vote
Zoey Wang
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

Hi @Nicolas Andika 

Here is the way to backup the whole instance . 

You cannot back up single projects, which is not supported natively by Jira.

@Rebekka Heilmann _viadee_ have a better solution / explanation

 

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