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Is Jira forms option not available


I am not able to see the Forms option/tab in any of the projects.
Could you please help me to enable the same.

Attached is the forms tab I checked on the Jira community. 

alt="Creating a form."

3 answers

It seems the "Forms" is not available for "Jira Software". 

Rilwan Ahmed Community Leader Apr 04, 2022

Yes, I could see only for Business and Service type projects. 

Hi @Waris Malik and @Rilwan Ahmed ,

Forms are available also for Software projects


Rilwan Ahmed Community Leader Apr 04, 2022

Hi @Fabio Racobaldo _Herzum_ ,

I don't see Proforma Forms installed in my cloud instance and also I don't see the option for software project. Is it because I am using free version ?

@Waris Malik 
ThinkTilt (proforma ap builder) was acquired by Atlassian. 

Hey, folks. I’m grateful for your help with that. I thought I’d have gone crazy trying to figure out how it worked. I’ve recently started working in Jira, so it’s going to take some time to figure out how it works. I also have a friend who works at He’s literally the only person I know who knows everything about Jira. Btw, I used to work in Trello, so luckily, I have some experience working with such software. Anyway, huge thanks for your help, folks. Thanks for keeping this thread updated. Wish you all the best.

0 votes

Hi @Waris Malik ,

first of all please check that ProForma app is correctly installed on your instance (Jira Admin -> Apps -> Manage Apps)


If so and you have Admin provileges on your project, please go to Project Settings -> Apps -> Forms


it should be available,


Rilwan Ahmed Community Leader Apr 04, 2022

Hi @Fabio Racobaldo _Herzum_ ,

I see forms directly available without any app in my Jira cloud. Is it new feature available only for few cloud instances ?


Hi @Rilwan Ahmed ,

it's an embedded app within JIRA cloud. Btw, if enabled (I don't know if it has been disabled in the @Waris Malik instance), an admin should be able to setup on the project admin section.

Like Rilwan Ahmed likes this

Hi @Fabio Racobaldo _Herzum_

Point is not clear for the availability of form for software project in cloud as you mentionned.

For project Software, proformaforms is not avail on the Market place but only this one installed at 

System apps


On project settings, there is no form avail.


On business project, form app is avail.

So what's the point at the end for software project ?


0 votes
Rilwan Ahmed Community Leader Apr 04, 2022

Hi @Waris Malik ,

To enable Forms, go to your service project and select Project settings (or Service project settings) > Forms from the navigation on the left.

More abut forms is described in 

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