sorry for my bad english i hope you can help me anyway.
I want to import Jira projects from our customer into our Jira version. Unfortunately this doesn't work as planned, because the customer probably uses user-defined fields, which are not used by us. I thought the user-defined settings will be imported, but instead it says either "false" or "customer-field-...". Is there a way to import the custom settings or do I have to add them manually?
I hope you can help me
You should not choose summary for all fields. Only one field must correspond to summary. and you need to create all custom fields manually, which do not exist in the destination Jira. Then map the fields from the csv file to the required custom fields.
When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...
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