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IS there a way to add multiple assignee to a story/task

In Jira projects the assignee field only appears to let you assign a story or task to one person . Is there anyway to change it to allow multiple assignees.  We have some tasks where people need to shadow or work together but we can only assignee one person who gets the notification.  We have added a custom second field for second assignee but that doesnt register in jira itself as its just a free text and the second person doesnt then get any automatic updates etc for ticket. 

 

I have had a look at the assignee field itself but it doesnt allow you to edit it

3 answers

2 accepted

0 votes
Answer accepted

Hello @Anita File ,

Welcome to the community,

Yes there is a way where you can assign multiple assignee to a story/task.

You can follow the below steps:

  1. Go to Project Settings
  2. Than Go to Issue Types tab
  3. On the right you can see the fields 
  4. Under the Create a field there is a People option 
  5. Drag that icon into the 'Context Field' 

People field allow you search for and select one or more people from your site.

Thanks & Regards,

Zulfiqar Bin Zafar

Hi i dont get this option we are using company managed software so this is the screen we see in issue types which doesn't have a field area ?Screenshot 2022-01-06 12.10.23.png

You can go to field tab and you can find there.

BR,

Zulfiqar Bin Zafar

0 votes
Answer accepted
Pramodh M Community Leader Jan 06, 2022

Hi @Anita File 

Use the User Custom field to have this achieved for the requirement and add the same User Custom field in the Notification scheme to get notified of events.

Thanks,
Pramodh

1 vote

No, the assignee is a single person, because multiple assignees is a disaster in real life and should never be allowed.  There should be one single person assigned as the person responsible for dealing with an issue (even if they're just going to delegate the work to others, it's their responsibility).  A desire for multiple assignees screams "broken process".   Stop doing that.

That said, it's good to have ways to involve other people - use the watchers, or add a custom field that can name a group, team or list of other people.  Or just have a rule that all the "developers" in a project are associates of the assignee.

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