Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

I don't receive verification email

Hi community,

I have an issue with a new Atlassian account my employer created for
I can't log into it because I don’t receive a verification email. I tried a dozen times, checked all girders, and added Atlassian addresses to my trusted domains.
I’ll greatly appreciate your assistance with the issue.

1 answer

0 votes
John Funk Community Leader Sep 20, 2022

Hi Olga - Welcome to the Atlassian Community!

You should probably open a support ticket with Atlassian to see if the email address has been blacklisted for some reason.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

4,955 views 18 31
Read article

Atlassian Community Events