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I am unable to create a project automation. in new instance

Lakshyajeet Swami
Lakshyajeet Swami Sep 08, 2022

I migrated from one instance to another. And after that, I'm unable to create an automation.

It is showing: There was a problem retrieving permissions from your Jira instance. Please try publishing this rule again.

Automation error.png

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Lakshyajeet Swami
Lakshyajeet Swami Sep 08, 2022

I'm sorry for the inconvenience, I have figured out the solution to this problem. 

 So, while creating an Automation, GoTo Rule details and change the actor to: - User who triggered the event. 

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