It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to use Jira Software

Sorry for sounding naive. I run a digital marketing firm in India and have downloaded Jira Software. Every time i run the download it throws an error as 'this file does not have an app associated with it' Can someone please guide/give me a call to resolve this issue and discuss the best ways to use the software? 

 

1 answer

Hi @Shrikant Shenoy 

Can I confirm what deployment type you're using?

Jira Cloud shouldn't be throwing this error as there's no file/download involved - it's a SaaS product so it just requires you to set it up via the Atlassian website.

If however you've purchased Jira Server (i.e self-hosted), you should ensure you've downloaded/attempted to install the appropriate version of the software for your OS.

See instructions on how to do this here: https://confluence.atlassian.com/adminjiraserver/installing-jira-applications-938846823.html

Ste

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

2,692 views 14 21
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you