Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


How to transition the parent status based on subtask statuses

I'd like to have an automatic transition of the parent status according to the subtask status. I've tried various methods, following tutorials on YouTube and the Jira community, but I haven't had any success. I'm encountering an error message, as shown in the picture below, based on the rule I've set up. Could someone please help me identify what I may have missed or done incorrectly?


Thank you.


1 answer

1 accepted

1 vote
Answer accepted
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 26, 2023

HI @Dee Minty ,


It looks like it could be your workflow. Check the parent and see if you can transition the status straight to Done manually. Sometimes these issues occur when the parent is in status which there isn't a straight transition to Done which causes an error. If that's the case, you may want to edit your work flow to allow from any status to transition to Done that there is no intermediary transitions that get in the way.



Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Oct 26, 2023

Hi @Dee Minty 

Adding to Benjamin's answer...

For a rule like this, consider adding a condition to check if the parent issue is not already in a Done status in your branch.  Given the upcoming changes to rule execution limits, that will reduce the "count" if the transition is not needed.

Kind regards,

Like Dee Minty likes this

Hi @Benjamin You're right, I finally fixed this issue . Thank you so so much.

@Bill Sheboy Now I understand what are you saying (I'm a newbie here_hehe)

Thank you so much both of you. 

Like Bill Sheboy likes this

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events