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How to show the attachment of deleted issue by Jira automation Email?

Yueji Huang(黄越己) March 14, 2024

Hi, I want to set an automation which can check who deleted the issue. Our issues often have some pictures in attachment. I want to show the attachment of deleted issue in the automation Email. I have checked some community questions about how to get attchment in Email and do get the link of attachment. But the issue was deleted, so the attachment couldn't be found.

 

{
"errorMessages": [
"The attachment with id '41803' does not exist"
],
"errors": {}
}

 

I'd like to know if it is possible to get the attachment of deleted issue in the automation Email. Thank you!

1 answer

0 votes
Ollie Guan
Community Champion
March 14, 2024

Hi @Yueji Huang(黄越己) ,

尝试新建一个回收站Project,当发生任何删除操作行为时,克隆这个Issue并Move到回收站做为备案,同时触发Notification。

不过有个先后的问题,不确定克隆的Issues是否包含被删除的附件。

长期来看,还是需要Atlassian支持Jira Issues 的 Recycle Bin

https://jira.atlassian.com/browse/JRACLOUD-81027

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