How to remove label(s) from an Issue

John Tucci September 29, 2021

UPDATE: Please ignore...I found the answer. Once the issue is opened, the Configure selection (gear-wheel at far-right) brings up the Labels list; from there individual labels or the entire set of labels can be removed.

I added Labels to new Jira issues when importing from ServiceDesk. Now, I feel that I can remove some/all of these labels. I've read the support docs on how to remove labels, which mention that an Edit Icon (pencil) appears to the immediate right of the "Labels" field name when the issue is opened.

However, I do not get the "Edit pencil" icon for Labels; I get the "Push pin" icon. I'm using Jira Cloud on an extended trial; is there an "Edit Labels" feature in Jira Cloud (trial)? If so, how do I access it?

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Trudy Claspill
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September 29, 2021

Can you provide a screen image of what you see?

You should be able to click in the Labels field, where the values are displayed, and see a small X to the right of each value. Clicking on the X removes the value.

John Tucci September 29, 2021

@Trudy Claspill Thanks...I just updated my question, as I found the answer. Please refer to my UPDATE above. Really appreciate the prompt reply.

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Steve Broshar
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March 13, 2024

I don't see a labels field. I see labels on the board. There is a context menu to add a label, but I see no way to remove to to edit labels.image.png

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