I cannot remove Jira add-in from online Excel, it opens each time sheet is refreshed.
I have deinstalled it but it opening each time page is refreshed it is really annoying for the whole team.
I'm not the only user with this issue
@Ella Pestine @Levente Szabo _Midori_ @Laurent Braconnier Just heard from the license support team saying it sounds like I need some technical support and asking I confirm my support / contract details - I've said again how I'm not a user or customer, I just happen to have infected an Excel file having accidentally clicking on the Jira toolbar icon in Excel.
With the problem file open in Excel click 'File' and then 'Info'.
Click 'Check for Issues' and then 'Inspect Document'.
Run the 'Inspect' option.
It should report there are 'Task Pane Add ins' and offer to remove them.
'Remove All' and then close.
Go back to the document, Save and test it.
Hi @Milica Popovic In Excel online, there is no option to disable or enable plugin. You need to check with your Messaging team or IT team who is the Admin of O365.
FOr disabling addon from excel , first open Desktop App or Click Open in Desktop App , Click Files >> Options >> Addin >> Select COM- Addon >> Untick JIRA addon . If not able to see JIRA addon in Com-addin then select excel addon >> unticket jira addon.
Hello @Vikrant Yadav ,
Thank you for your advice, unfortunately IT department notify me that they cannot remove addon.
Unfortunately the since the Addons were enabled by your end it can only be disabled from your end, IT doesn't have rights to do that
We do not see anything about that option
This makes sense to me, as I was the one who added this addin.
Expectation is that I can also remove it, if I could add it.
I have downloaded file locally and still has a issue with popup.
Your addon attached itself for the file and it cannot be destroyed.
This file is important for my team, used frequently during the day, by more than ten people and they all experience the popup issue.
Please advise on next steps
Hi @Milica Popovic If the Addin is installed then it must be visible under My Addin.
Click Insert >> Select My Addins. If JIRA Cloud for Excel is visible. Click three dots and select Remove.
If not visible in my addins >> Then first click Trust this Addin then follow the steps mentioned above.
First Login O365 account and then in new tab open following URL, it's is showing Get it Now, it means plugin is not installed.
Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...
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