How to recover deleted issue?

[Marta Diachok]

User deleted an issue, how can i recover it.

[Pavel Junek · Accepted solution]

Hi Marta,

Welcome to Atlassian community!

Therefore, deleted issues cannot normally be recovered. By default, Jira does not track deleted issues and deleted issues are lost forever. You can try apps Restore Deleted Issues Jira app, which could help in this case next time.

Pavel

[Marta Diachok]

Thanks :)

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Marta Diachok ,

welcome to the community!

unfortunately JIRA doesn't allow to recover deleted issues. You could do that restoring an old backup in a clear instance and, after doing that, export this specific issue and restore via csv import.

Btw, if you have not a backup, you can't do that.

Regards,

Fabio

[Marta Diachok]

Thanks :) Could you tell if I can see tasks that are deleted (dont restore them)?

[Fabio Racobaldo _Herzum_]

Hi @Marta Diachok ,

deleted issues have been removed from database so you have not the ability to see them.

[Aleksey Suvorov]

I think this is a "must-be" feature. Come up with a "trash bin" table idea. Archive a deleted issue in a blob field and keep it available for recovery for 1 week or so. Make the "Restore deleted issue" option available for the administrator. This is a really simple functionality that Jira is clearly missing. Please consider implementing it. Thanks!

[Nino Enukidze]

Hello,

With the User Activity Audit Log, you can restore deleted issues.

You can check more details in the article as well: https://community.atlassian.com/t5/Jira-discussions/How-to-restore-deleted-issues-and-track-audit-logs/m-p/2509087#M21327

You can try the app and if you have any questions and/or suggestions, please let us know via this thread, by opening a ticket on our Service Desk and we can schedule a demo for the application.

Best regards 

Nino

[Danny Grenzowski _Rewind_]

You can automatically restore deleted Issues with Rewind!

[Hamza Chundrigar]

Hi @Danny Grenzowski _Rewind_ 

Is this a free Jira cloud app? On the Marketplace App Page - it claims to be a free app.

However, under the More Details section it states that this app can be trialled for free for 7 days after. This trial period is also confusing since all Atlassian Cloud Marketplace Apps’ trial period consist of 30 days.

[Danny Grenzowski _Rewind_]

Hey @Hamza Chundrigar - we have since moved Rewind to Paid-via-Atlassian, so you can give it a try free for 30 days, no commitment required (and all features available).

Please let me know if you have any other questions - happy to help!

Danny from Rewind

[sevidev]

Hello @Marta Diachok! 

With our Who deleted my issues app you can have a record of deleted issues, restore them, know who deleted them and more options.
Feel free to try it out and contact us if you have any questions or suggestions.
You can contact us through the email contact@sevidev.com or our support portal.

Best regards.
Benito.