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How to map MS forms question to JIRA and create new task with each response

I want to create new jira ticket with each of MS forms reposnses

2 answers

0 votes
Olha Yevdokymova_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 03, 2023 • edited

Hello @Indrayani_Dahale 

I think the possible solution for using MS Form is to combine it with Power Automate from Microsoft. ->

In my team, we are using the Smart Jira Forms add-on to gather data from customers and team members efficiently. I think you can try it as well(free trial period available).

There are several reasons why we chose this add-on:

  • Create a ticket after each form submission or choose the issue where you want to place the submitted form of each type.
  • Automatically map form fields to Jira issue fields, saving time and effort.
  • Upload attachments in forms, making them available in the corresponding Jira issues.
  • Create form templates and set up conditional logic to follow respondents needs.
  • Compatible with Jira Software, Jira Service Management (JSM), and JWM, making it versatile and suitable for various teams and departments.
  • Submit forms inside Jira issues, which is very useful for internal usage.
  • No need for external tools as everything is available within Jira.
  • Forms are available to export in CSV format.

This add-on serves all our needs for forms and may be helpful for you as well.

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 15, 2022

Hi @Indrayani_Dahale and welcome to the community,

Jira cloud comes with REST API and the ability to create issues. Having said that, the only thing that you should look into, is HOW to send from MS Forms these http requests. E.g. using the

POST /rest/api/3/issue

you could create issues in Jira. However you should find a way to send this request from MS forms. Do MS Forms have any sort of automation and the ability to send http requests?

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