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How to make child issues visible in Timeline

Nuria Gutiérrez

Hi,

I want to use the Timeline to plan work using using Epics and child-level issues (company-manage project). However, I can only see Epics in the Timeline, but not child issues.

Child Level Issue Scheduling is enabled in the settings and start and due date fields are also available at Epic and child level.

Is there something else I am missing?

Accepted answers

Walter Buggenhout

Hi @Nuria Gutiérrez,

From the screenshots, it seems you are in a software project. Could you check 2 things:

in your board settings > timeline check if child issue scheduling is enabled;
also on the general tab have a look at your board filter and subfilter to make sure it is not excluding other issue types than epics from your board

Hope this helps!

All comments

Jack Brickey_h10pa4

Hi @Nuria Gutiérrez , do you see the expand/collapse icon in your view?

Nuria Gutiérrez

No, there is no expand/collapse icon in my view

Jack Brickey_h10pa4

Can you share a screenshot?

Nuria Gutiérrez

Screenshot 2024-02-02 at 13.18.08.png

Screenshot 2024-02-02 at 13.19.52.png

John Funk

Hi Nuria,

Are you using a Jira Work Management project? Because if you are, you can't see the proper breakout for Sub-tasks in a project Timeline.

Jack Brickey_h10pa4

The image below shows that it's a software project.

Walter Buggenhout

Hi @Nuria Gutiérrez,

From the screenshots, it seems you are in a software project. Could you check 2 things:

in your board settings > timeline check if child issue scheduling is enabled;
also on the general tab have a look at your board filter and subfilter to make sure it is not excluding other issue types than epics from your board

Hope this helps!

Nuria Gutiérrez

Yes, t is a software project, does this mean child-issue level view is not available?

Nuria Gutiérrez

Hi Walter,

Answering your first question, yes, I checked the timeline settings and child issue scheduling is enabled
As per your second point, I think this might me the issue. The project board I want to work with in Timeline only filters Epics, and the child issues are only visible within the Epic. Each child issue is a different issue type and corresponds to a team (e.g. design, production, etc). Each team have specific boards that filter only their issue types. Do you think there is any option to make these visibles in the timeline?

Jack Brickey_h10pa4

To make the other issue types visible in the overall timeline you cannot exclude them in your board's filter. Just to satisfy my curiosity, could you please share what your board filter looks like?

Nuria Gutiérrez

project = NPIB AND issuetype in (Epic, Triage) AND "Physical Product Category[Dropdown]" = Consumer AND (labels is empty or labels != Taxonomy) ORDER BY cf[13821] ASC

Trevor Brimson_d7d4yi

I'm having a very similar experience --- My epics have child issues but they do not show.

HOWEVER --- if i use the '+' sign ON the timeline board to add a child task those tasks show up without any problem (they use the same issue type as the existing ones that don't)

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