Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to make a custom field required only for certain reporters?

I have a use case that I need to apply: when a subset of users (our solutions team) reports a bug to the R&D team, two custom fields should marked as required only for the solutions team.

Is this possible? and if so, what are the appropriate steps?

2 answers

0 votes
John Funk Community Leader Dec 29, 2021

Hi Jessica,

One option might be to create two different transitions to the next status. One that has a condition related to the Solutions Team where you also add a validator for the two fields being required.

The other transition would be with a condition not related to the Solutions Team. 

0 votes
Jack Brickey Community Leader Dec 23, 2021

Hi Jessica, at the moment OOTB this isn’t possible you would need an addon, e.g. Scriptrunner. However, that may be about to change with the integration of Proforma into cloud instances. I don’t have firsthand experience with this but from things I have seen it appears that Proforma can do this. Note it is unclear (to me) if this will be limited to JSM or if it will extend to JSW.We shall see very soon. New-form-builder-is-rolling-out-to-Jira-Service-Management-Cloud 

hopefully others can chime in here.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

370 views 1 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you