How to make a custom field required only for certain reporters?

[jessica_cohen]

I have a use case that I need to apply: when a subset of users (our solutions team) reports a bug to the R&D team, two custom fields should marked as required only for the solutions team.

Is this possible? and if so, what are the appropriate steps?

[John Funk]

Hi Jessica,

One option might be to create two different transitions to the next status. One that has a condition related to the Solutions Team where you also add a validator for the two fields being required.

The other transition would be with a condition not related to the Solutions Team. 

[Jack Brickey]

Hi Jessica, at the moment OOTB this isn’t possible you would need an addon, e.g. Scriptrunner. However, that may be about to change with the integration of Proforma into cloud instances. I don’t have firsthand experience with this but from things I have seen it appears that Proforma can do this. Note it is unclear (to me) if this will be limited to JSM or if it will extend to JSW.We shall see very soon. New-form-builder-is-rolling-out-to-Jira-Service-Management-Cloud 

hopefully others can chime in here.