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All day long, when I try to open the "Template" section, I get this error.
The first time the problem occurred, it helped to clear the cache and data, but the problem reappeared
You're probably experiencing the same issue reported in this post.
Fortunately, the fix was released just yesterday. You can find more details in this report: ACJIRA-2143 or on the Atlassian Developer Status Page here:
Please check if everything is back to normal now.