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How to connect to the ProjectManager app

I have associated the app but I don't see any interfacing happening on my projects page, can anyone help me with this please?

2 answers

I need to send an email to jira support, do you know their address?

 

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0 votes
Trudy Claspill Community Leader Dec 12, 2022

Hello @sagi carmeli 

Welcome to the community.

Is this the app you are referencing?

ProjectManager for Jira 

Have you tried emailing the vendor or submitting a support case using the links on the Support tab?

ProjectManager for Jira - Support 

Trudy Claspill Community Leader Dec 27, 2022

Hello @sagi carmeli 

If you want to contact support for the ProjectManager app refer to

ProjectManager for Jira - Support 

If you want to contact Atlassian Support an administrator for your Jira system needs to open a case in their support portal. The link for the support portal is

https://support.atlassian.com/contact/#/

It still doesn't help me.
Do they have an email address?
Every time it brings me back to this forum

Trudy Claspill Community Leader Dec 28, 2022

Only a person who is a Jira Administrator or Organization Administrator can open a support case via 

https://support.atlassian.com/contact/#/

If you do not have one of those roles in your Atlassian ecosystem, reach out to the people who do and ask them to open a support case.

Or contact the Project Manager app vendor. They don't require you to be a Jira Admin to contact them.

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