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How to add a Status field to issue create screen?

Maneh Hayrapetyan January 17, 2023

A Status field used to be on the issue create screen, but today I found that it is missing. How can I bring it back?
image.png

4 answers

3 votes
Sushant Verma
Community Champion
January 17, 2023

Hi @Maneh Hayrapetyan 

Welcome to the community!

Please follow this link : https://jira.atlassian.com/browse/JRACLOUD-69559

Some of you that changing the status field during issue creation may sometimes compete with automation you’ve set up, and admins may need an option to disable the field which will completely remove it from the Create issue. Please note, doing so will disable it across all projects in your instance.

  1. Go to Settings > System.
  2. Select Edit Settings.
  3. Scroll to Options and choose the settings you’d like to turn on or off.
  4. Select Update to save your changes.


Regards,
Sushant Verma

Maneh Hayrapetyan February 21, 2023

Thank you! I appreciate it!

Like Sushant Verma likes this
S Fong
Contributor
October 20, 2023

Hi Sushant - I am unable to locate the "Edit Settings" from Settings > Systems in Jira Software.  Wonder why?!

Sushant Verma
Community Champion
October 25, 2023

@S Fong Seems you don't have Global Admin permissions.

Regards,
Sushant Verma

S Fong
Contributor
October 25, 2023

I do have the global admin permission to get to Settings > Systems but I just don't see an option on the side panel called "Edit Settings".

0 votes
Maneh Hayrapetyan February 21, 2023

Thank you all! The next day it was retrieved itself.

0 votes
Ashish Bijlwan
Rising Star
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January 17, 2023

Hi @Maneh Hayrapetyan 

Due to some internal issues Jira Software Team temporary removed the Status field in the Create Issue screen.

For those who had access to the feature previously, it is now up and running again. We will continue rolling out the feature to everyone by the end of this week (customers in release tracks will need more time to see the change on their instances).

 

Thank you,
Ashish

Ashish Bijlwan
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January 18, 2023

Hi @Maneh Hayrapetyan 

You should now have the Status field again visible while creating issue in your Project.

0 votes
Ashish Bijlwan
Rising Star
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January 17, 2023

Hi @Maneh Hayrapetyan 

Status is an automatic field and it is enabled on Create screen by the Jira Software Team. Due to some internal issues they temporary removed the Status field in the Create Issue screen. 

For those who had access to the feature previously, it is now up and running again. They will continue rolling out the feature to everyone by the end of this week (customers in release tracks will need more time to see the change on their instances).

 

Thank you,
Ashish

 

Maneh Hayrapetyan January 17, 2023

A couple of days ago it was there, but now it disappeared. I thought that it was a Jira update but I asked my colleagues. They have Status filed on create screen. Here is the photo from my colleague. 

image.png

Ankit Srivastava
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January 17, 2023

Hi @Maneh Hayrapetyan ,

The name of the project is different:
1st screenshot --> The project name is: Core V2 (VC) 
2nd screenshot --> Hacktech-MaxMarket (MXM)

If you will also try by raising the Task issue under the project Hacktech-MaxMarket (MXM), you are also able to see the status.



As Sushant mentioned you may refer the ticket for the best practice:
https://jira.atlassian.com/browse/JRACLOUD-69559 

Thanks

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