How do I put comment mandatory when transition an issue to a specific status

Mario Amaya March 7, 2024

Hey guys,

 

Im trying to set up to put a comment on the ticket before transitioning to a specific status, do you know how can I do?

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Asmath Basha S
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March 7, 2024

Hi @Mario Amaya ,

=> First thing simply add a New screen in Jira.

=> Don't add any field inside that screen, because in default the comment field is added in the screen.

=> Then in the workflow transition screen add the newly added screen in the transition.

=> And click on the Validators in the workflow and select Field Required validator, inside that select Comment in the Fields Required for transition and give some error message.

=> Finally publish the workflow. Then it will work as you expected.

 

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