Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I customize the left side view in jira new issue view?

How can I customize the left side of jira new issue view?

For example,

1. Remove "Issue dependency" and "Issue hierarchy"

2. Rearrange them in order of "Description", "Subtask Board", "Microsoft Teams"



content order test.png




1 answer

0 votes

Hi @Sungchul Park (박성철) ,

This page describes the instructions on how to re-arrange or configure the issue field layout:

From the document:

  1. Open an issue of the type you'd like to configure
  2. Click Configure at the bottom-right of the issue (near the created and updated dates)
  3. Add, remove, and drag fields in the field categories until you're happy with the setup.
  4. Choose Save changes.

Below is my "Issue Layout" configuration page. There's no such fields like "Issue dependency", "Issue hierarchy", "Microsoft Teams", and "Subtask Board". How do I hide or rearrange them?



Do you have these fields in the screen? (Project settings-> Field Layout-> click on the link to the screen that you use):

Screen Shot 2020-10-05 at 11.20.32 PM.png

For dependencies, the linked issues should show in the view if you link any issue:

Screen Shot 2020-10-05 at 11.18.56 PM.png

As below, "WO: Scrum Default Issue Screen (1)" is currently used as all issue types in my project.

issue layout.png

But I couldn't find any fields like "Issue dependency", "Issue hierarchy", "Microsoft Teams", and "Subtask Board" in the screen configuration page as below. Do you mean that removing or rearranging fields that don't appear in the drop-down at the bottom of the next screen shot is impossible? If yes, what do I have to do to make them be found in the drop-down?



And more, the "Linked issues" field shows up properly once it has any dependencies as below, as you said.


But the "Issue dependency" and "Issue hierarchy" fields show up instead of "Linked Issues" field, if it doesn't have any dependencies as below.


I've resolved the first issue about "Issue dependency" and "Issue hierarchy" by uninstalling some plug-in apps from my Project. But the second one about rearranging the fields in description area still remains. Does anybody have an idea?

Like Sarah Shepard likes this

Hi @Sungchul Park (박성철) , I'm glad to hear that you were able to solve the first issue. Which plugins were causing the issue?

Regarding the rearranging of fields in the description area, it may not be possible to move them. This document indicates that "System fields on the default 'View Issue' screen (e.g. Summary, Security Level, Issue Type, etc.) are fixed":

What plugins did you remove? Was it a Gantt or Structure?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bamboo

Bamboo 101 Video

G’day Community! As we gear up to introduce Bamboo Data Center to the world, we wanted to make sure that we shared a bit more about Bamboo, the product. Our team has put together an overview video ...

20 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you