Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I change the format of the due date field to show dd/MMM/yy?

I would like to change the format of the due dates in the actual ticket to show dd/MMM/yy.  (i.e. 04/Sep/21)

Right now it shows yyyy/dd/MM  (i.e. 2021/04/09).  

I want to show 04/Sep/21. 


This happens on all date fields when opening the ticket to view all the details and fields. It does not happen when I am looking at the queue or any reports or filters that have been created. Only in the ticket.  

1 answer

1 accepted

0 votes
Answer accepted

Hello @Marc Muhlestein 

Welcome to the community.

There are global date/time format settings under Settings > System > Look And Feel.

However, there appears to be an open issue where the Due Date field does not conform to that setting. See




That is what I am seeing. I have made the changes to the system look and feel and it shows correctly everywhere but the due date and any custom fields that I have created using the date picker selection for the field.  

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

ThinkTilt is joining the Atlassian Family!

This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...

338 views 19 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you