I would like to change the format of the due dates in the actual ticket to show dd/MMM/yy. (i.e. 04/Sep/21)
Right now it shows yyyy/dd/MM (i.e. 2021/04/09).
I want to show 04/Sep/21.
This happens on all date fields when opening the ticket to view all the details and fields. It does not happen when I am looking at the queue or any reports or filters that have been created. Only in the ticket.
Hello @Marc Muhlestein
Welcome to the community.
There are global date/time format settings under Settings > System > Look And Feel.
However, there appears to be an open issue where the Due Date field does not conform to that setting. See
https://jira.atlassian.com/browse/JRACLOUD-68381
%MCEPASTEBIN%
That is what I am seeing. I have made the changes to the system look and feel and it shows correctly everywhere but the due date and any custom fields that I have created using the date picker selection for the field.
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