How do I automate multiple checklists in a single ticket?
I am working on automating a workflow in JIRA using automation. I have done everything I wanted to up to the point of clearing the first checklist and adding a second one. Where I'm stuck is transitioning the ticket from one status to another based on the competition of the second checklist. Here are the steps:
- Creating a new ticket adds a checklist.
- Once the checklist is complete, the issue transitions to a new status.
- After a user transitions the ticket to the next status in the workflow, the first checklist is cleared and a new checklist is added.
Here's where the problem is. There is an automation set for when that second checklist is completed to transition the issue to the next status in the process. However, the automation appears to be ignoring the first checklists being cleared and is automatically transitioning the issue for the automation rule for the second checklist.
I've attempted several conditional logic flows in the automation rule. I have yet to identify how to resolve this and prevent the issue from transitioning without completing the second checklist.
Here's a screenshot of the rule I'm trying to enforce.
2 answers
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