How can i create the JIRA Automation

[SHANAVASH MOHAMED]

Hi Team,

How can i create the JIRA automation for Once task moved to done status then create the new task automatically then auto task is moved to done status then create the new task. 

I have already created some automation for parent issue, But auto create task isn't working properly, find the below screenshot for your reference. 

[Bill Sheboy]

Hi @SHANAVASH MOHAMED 

There is a known problem with the issue created trigger (and perhaps others) where the rule can fire before all data is available.  This results in your conditions not being met.

The work-around for this symptom is to add a Re-fetch action immediately after the trigger and before the conditions.  This will reload the data, slowing down the rule, before the conditions.

Kind regards,
Bill

[Fazila Ashraf]

Hello @SHANAVASH MOHAMED 

The below works for me.. Can you try and then extend it for your usecase?

[Suhail Wani]

Hello @SHANAVASH MOHAMED 

Just a suggestion, can you also limit the number of conditions used and try to use JQL rather for "Issue Type Equals" , "Reporter is", "Summary Contains" conditions?

[SHANAVASH MOHAMED]

@Fazila Ashraf Thanks for quick response, 

But this automation will be for parent issue, But i need the automation for child ticket, Once first task has been moved to done then create the new task under task 

Thanks

SHANAVASH M

[SHANAVASH MOHAMED]

@Suhail Wani 

Thanks for quick response,

But if we use for the JQL function all the child ticket will create when parent was created,

1st condition : its working fine 

But i need the condition of while creating parent issue that time only one task need to create.

2nd condition :

when i was moved child ticket e.g. task moved to done status then only i need to create another child ticket 

thanks