Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I set private comments in Jira Issues?

I read this information in the Jira help, but I can't do it as stated there. The padlock does not appear.


2 answers

1 accepted

Hi Alex, I got this answer, thanks.





Hi @Miriam Camarena 

Have you created any project roles which you have associated with the specific project? If not, that's most likely the problem. E.g. in my project:

I have the following roles for one user (Alex Koxaras): Administrator, Service Desk Customer and Service Desk team.



If I want to write a comment, I can restrict this comment to the roles I currently have inside this project.



Try it out and let me know if that worked!

I've already defined some roles, but the lock still doesn't appear :(



@Miriam Camarena hi!

You are trying to comment as the user Miriam Camarena, who has only one role (that of the Admin). Try to give more roles to YOUR user and then try to comment again. The lock will appear, I swear! :)


Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Trello

🏊‍♀️ Atlympic Event: Trello

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

87 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you