Have you created any project roles which you have associated with the specific project? If not, that's most likely the problem. E.g. in my project:
I have the following roles for one user (Alex Koxaras): Administrator, Service Desk Customer and Service Desk team.
If I want to write a comment, I can restrict this comment to the roles I currently have inside this project.
Try it out and let me know if that worked!
Hello Community! Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events