Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How can I customize my notifications?

I get so many email notifications. I want to at least prevent notifications for actions that I take. That is just silly. It takes more time to delete those than it does to do the action! And I want to make sure I only get notifications for items that I created or I am assigned to. Not really sure if I am getting all of those or not, since I get so many.

2 answers

Hmm. I guess the issue with things I do is that it is through the automation for jira account and that sends me notifications. I don't really want those for things I am assigned to. I guess I do want those about things I reported. And I do kinda want other things from things I am assigned to. But the issue is that a lot of messages are from automation that I did.

0 votes

Hello @Nick Roosevelt 

In Jira click on your avatar and select Personal Settings. There is a section for the email settings you can control. This does include disabling email notifications for actions you take.

Screen Shot 2022-08-23 at 8.53.57 AM.png

@Nick Roosevelt 

For the Automation Rules which of the following is used for the Actor

- "Automation for Jira"

- a specific user, but not you

- the user that triggered the rule

It makes sense if you get emails for the first two, but I would expect you to not get emails for the third if you unchecked "You make changes to the issue"

Right. But most of the messages are that automation for jira, but was actually me doing the thing that triggered the automation to take the action.

John Funk Community Leader Aug 23, 2022

What are some examples of something that gets triggered? And what is your relationship to the issue? 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

4,959 views 18 31
Read article

Atlassian Community Events