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How I receive email notifications from JIRA?

Ade Lawal-Solarin
I'm New Here
I'm New Here
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January 6, 2021

I am unable to receive any email notifications from JIRA. Everything looks setup correctly. See a screenshot below.

 

2021-01-06 12_16_09-Personal settings - Jira.jpg

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John Funk
Community Champion
January 6, 2021

Hi @Ade Lawal-Solarin  - Welcome to the Atlassian Community!

You might need to open a ticket with Atlassian Support as sometimes an email gets blacklisted due to some setup problems. 

But first make sure that the emails are not getting stopped by a spam filter or some local mail server settings. 

https://support.atlassian.com/contact/#/

Ade Lawal-Solarin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 7, 2021

Thanks, John. I'll try opening a ticket.

Like John Funk likes this

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