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Hello, I am not able to configure new Secure Custom Field with View / Edit Permission

hello all, thank you in advance for help / advise . I install an App

Secure Custom Fields for Jira - Field Permission & Security

and created new Security Custom Field.

 I am getting an error : "Failed  to Update Permission"  for any option I choose.  Kindly advise what do I miss ?  

 

 

 

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John Funk Community Leader Jan 17, 2022

Hi Marina - Welcome to the Atlassian Community!

You should contact the vendor directly for assistance.

Hi John,

Thank you for the guidance.
She contacted us. And we started to work on it.

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Thank you  John and Takafumi for your responses !

 I got  a great support from Takafumi and the vendor and functionality is working now 

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