Hello, I am not able to configure new Secure Custom Field with View / Edit Permission

Marina Kotler January 17, 2022

hello all, thank you in advance for help / advise . I install an App

Secure Custom Fields for Jira - Field Permission & Security

and created new Security Custom Field.

 I am getting an error : "Failed  to Update Permission"  for any option I choose.  Kindly advise what do I miss ?  

 

 

 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 17, 2022

Hi Marina - Welcome to the Atlassian Community!

You should contact the vendor directly for assistance.

Takafumi Ohtake -Ricksoft-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
January 17, 2022

Hi John,

Thank you for the guidance.
She contacted us. And we started to work on it.

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Marina Kotler January 19, 2022

Thank you  John and Takafumi for your responses !

 I got  a great support from Takafumi and the vendor and functionality is working now 

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Marin Varvodic September 13, 2022

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