I have set up a HR Project which only management have access to. I would like to use a form to allow all users to submit information to this project but not have access to the issues within.
ie: Only management can see contents but all staff can submit the form (create issues)
Is there a way to do this?
I added the security of "Create issue" to be Application access "Any logged in user" but this doesn't seem to fix it.
In case if you have created the project via Business template offered by Jira Work Management(JWM) then there is a Form option please check out that if it is what you were looking at. KB link for same https://support.atlassian.com/jira-work-management/resources/
If you already setup JSM(Jira Service Management) project also fine, usually JSM projects have customer portal hence whoever raises request will be able to see their requests in portal. And from the agent view only certain users can be added to work on those requests.
Since it's a HR project it should be confidential rite. So you can apply security levels to the tickets so that whoever raises the ticket, assignee and a group of people only can see that. You may have to start looking at "Issue security Scheme" of Jira.
There would be create permission vs browse permission But a user is required to have a browse permission then only it depends on the create issue permission to create the issue.
You can create a additional project which would copy the issue from project A (shown to user) to project B (for the HR)
Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events