Ghost categories still populating in list view despite being deleted?

Joshua Pierce March 27, 2024

Hi all! I recently started messing around with categories with JIRA team-level projects and within the list view you can create / delete categories with ease. 

 

The problem however lies in that when you delete a category and then group your project list BY category, it still displays previously deleted categories!

Has anyone else encountered this? 

- I've confirmed no tickets are in this category, you can't even add tickets to these categories as these don't exist in the category maintenance view.

 

This is very frustrating and confusing so any help would be appreciated! 

 

(Image 1 contains the only two available categories in the project, Order reception, and punchout)

(image 2 contains all the categories that get displayed when you choose "group by" and "category")

Screenshot 2024-03-27 145752.pngScreenshot 2024-03-27 145846.png

 

2 answers

0 votes
David Mather
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April 10, 2024
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Hannes Obweger - JXL for Jira
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March 27, 2024

Hi @Joshua Pierce

FYI, this has been reported also by others - see e.g. this thread - so it indeed seems like a recent change. You may want to reach out to Atlassian Support about it.

Best,

Hannes

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