Getting ' failed to load ' error

[Abdelrahman ouuf]

when attaching an image on tickets at Jira software, I receive this error - check the image below - 

It prevent me from describing recruitments and bugs to my team, looking for your support

[Trudy Claspill]

Hello @Abdelrahman ouuf 

Welcome to the community.

Can you provide the detailed steps you are executing?

Are any other users able to add images to the same issues?

Are you able to add images to any issues?

Have you ever been able to add images to issues?