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Getting ' failed to load ' error

Abdelrahman ouuf
Abdelrahman ouuf I'm New Here Aug 23, 2022

when attaching an image on tickets at Jira software, I receive this error - check the image below - 

 

It prevent me from describing recruitments and bugs to my team, looking for your support

 

failed to load.jpg

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Trudy Claspill
Trudy Claspill Rising Star Aug 23, 2022

Hello @Abdelrahman ouuf 

Welcome to the community.

Can you provide the detailed steps you are executing?

Are any other users able to add images to the same issues?

Are you able to add images to any issues?

Have you ever been able to add images to issues?

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