Formatting from another source to the comments in Jira

[Gizem Adanur]

Hello together,
is there a way that the formatting from another text source, for i.e. MS Word adapts itself in the comment of a ticket? For example the bullets or tabs?

Thanks in advance!

[Angélica Luz · Accepted solution]

Hello @Gizem Adanur,

Welcome to Atlassian Community!

I’m afraid to say that formatted text on another platform won’t work as expected on comment/description in Jira.

I created a simple text on Word and pasted it on a comment, but the bullet list is not well formatted.

Some formats may work, like Bold, Italic, and Underline like the example above, but some other formats will be necessary to format directly in the comment or description box using Markdown syntax.

• https://www.markdownguide.org/basic-syntax
• https://www.markdownguide.org/extended-syntax/

Kind regards,
Angélica