Filter with custom JQL not working in Work management project same like softward managment project

Ritesh Khatri February 20, 2024

We have created new project to Employee on boarding process. In which I want to apply filter that current user can see only his (assignee or reporter) data only in the board. Currently it's shows all ticket generated in the project. 

 

So no one can have access other teams and memeber details. Currently I have done the setup using security schemes

 

please guide me to drive the same.

2 answers

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Trudy Claspill
Community Leader
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February 21, 2024

Hello @Ritesh Khatri 

Based on the ACP-120 training materials (Certification for Jira Admin for Cloud), when you set the issue security level on an issue that will make the issue "invisible" to unauthorized user everywhere in Jira. Simply setting the issue security level should prevent an issue from being displayed within the Work Management board if the user is not authorized to see the issue. You should not have to apply any filters to the board.

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Kishan Sharma
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 20, 2024

Hi @Ritesh Khatri 

You can create issue security levels within issue security schemes to let you and your team control who can see particular issues. When you associate an issue security scheme with a project, you can apply its security levels to issues in that project. Please refer - Configure issue security schemes for more details around this.

Also on the board, you can Configure quick filters to manage which all issues should be displayed on the board.

Hope this helps.

Ritesh Khatri February 20, 2024

Yes currently I'm doing the same using issue security schemes. but my concern is that, in the work management have any option to have filter management same like in software management projects. ?

Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 21, 2024

Certainly, filters can also be created on boards in JWM, similar to the functionality available in JSW. Please refer to the screenshot below for reference: 

jwm-board-filter.png

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 21, 2024

Note though that functionality is not quite the same as Quick filters in boards for Software projects.

Such filters in Software projects can be created by writing a JQL statement which gives you more complex filtering capabilities (i.e. the use of OR operators).

With JWM you are limited to the options that are available to you in that Filters dialog as to what fields you can use in your filter. And when you are selecting those fields the conditions use the AND operator. You can't create a filter that uses an OR operator.

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