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I have been leaving feedback in JiraSoftware for almost a year now. Basically reporting the same problems over and over with no response from anyone.
Now I am taking time (so far about 1.5 hours) from my work to join this forum and type up the formal questions here.
Does the Feedback button work or is there a setting someplace that I am overlooking?
@wilhelm.fp Welcome to the Atlassian community
The feedback button does work and I believe that Atlassian uses the information when planning for new product releases. It is just feedback though so if you have a real issue or bug you need to submit a support issue to Atlassian here: https://support.atlassian.com/contact/#/
If you have specific features that you would like to see implemented the best way is to submit a feature request so others can vote for it. https://jira.atlassian.com/secure/Dashboard.jspa
That's a shame all that time, wasted. There is a button on the feedback form that asks if Jira may contact me so I assumed someone might contact me.
Thanks for responding
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@wilhelm.fp I still use the feedback button because they do aggregate that information. In all my years using it I have only been contacted once on things I have submitted so I don't think it is very common occurrence.
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Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...
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